TOUCAN LACE
PRIVACY POLICY

Our website address is: www.toucanlace.com

Thank you for visiting Toucan Laces. We are a company, creating amazing shoelaces to enhance your style and life experience. Please read this Privacy Policy, providing consent to document in order to have permission to use this site.

OUR OH SO BORING, YET IMPORTANT PRIVACY POLICY

1. GENERAL PURPOSE:

Toucan Clothing LLC has developed this Privacy Policy (the “Privacy Policy”) to demonstrate its commitment to protecting the personal and private information of those using the www.ToucanClothing.com, www.ToucanSocks.com, and www.ToucanLaces.com Websites (the “Websites”). Toucan Clothing LLC, including its affiliates, is committed to protecting the privacy of users of our Website. This statement sets forth how we gather personally identifying information from users of our Website and how we use that information (e.g., your name, age, address, telephone and cell number, email address). When you provide personal information through our Website, the information may be sent to secure network servers located in the United States and/or other countries.

2. ACCEPTANCE OF PRIVACY POLICY:

By accessing the Website, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this Website. This Privacy Policy may change from time to time. Each time you use the Website, the current version of the Privacy Policy will apply. Accordingly, when you use the Website, you should check the date of this Privacy Policy (which appears above) and review any changes since the last version.

3. COLLECTION, DISCLOSURE AND USE OF YOUR COMMUNICATIONS:

We gather information on our users in two ways: (1) tracking pages visited and (2) collecting information from voluntary submissions. We may use various technologies as well (e.g., cookies) to collect information from your computer and about your activities on our Website. We collect aggregate information on which pages of our Website that users access or visit.

4. INFORMATION COLLECTED THROUGH VOLUNTARY SUBMISSIONS:

We also collect and store any information that you voluntarily submit to us via registration. If you identify yourself by sending us an email, we collect and store your email address and any other information you provide in your email. We use this information for internal purposes and to contact you and/or send you information, including marketing information about our products. If you provide us with your postal address, we may contact you and/or send you information via your postal address. If you provide us with your telephone number, we may contact you by telephone.

5. SHARING OF INFORMATION:

We use the information collected for internal purposes, including to measure the number of visitors to the different sections of our Website and to determine how best to enhance the usability of our Website. We do not make available any information that we collect from you to any organizations or companies other than Toucan Clothing LLC and its affiliates. However, we may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, providing customer service and marketing assistance, performing business and sales analysis, supporting our Website functionality and supporting other features offered through our Website. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.

6. OPT OUT:

If you do not want us to contact you or send you information by email or postal mail, please let us know by sending an email to us at the address listed below. If you would like to change any of the information that you have provided to us, please notify us by sending an email to us at the address listed below. If you would like us to remove you from our database, please notify us by sending an email to us at the address listed below.

7. FUTURE USES OF INFORMATION:

From time to time, we may use your personally identifying information for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change at some time in the future, we will post the policy changes to our Website to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Website periodically.

8. THIRD-PARTY WEBSITES:

There are a number of places on our Website where you may click on a link to access another party’s website that does not operate under this Privacy Policy. For example, if you click on an advertisement or a search result on our Website, you may be taken to a third party website that we have no ownership or control. These third-party websites may independently solicit and collect from you and in some instances provide us with information about your activities on those websites. We recommend that you consult the privacy policy (if any) of all third-party websites you visit.

SMS Text Messaging Terms & Conditions

 

Effective Date:

This SMS message program is a service of Toucan Clothing LLC. By providing your cell phone number, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., SMS/MMS cart reminders, sale notices, etc) from Toucan Lace owned and operated by Toucan Clothing LLC. These messages include text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. You give Toucan Clothing LLC permission to send text messages to the enrolled cell phone number through your wireless phone carrier, unless and until you end permission per these Terms & Conditions. Consent to receive automated marketing text messages is not a condition of any purchase. Message & data rates may apply.

Message frequency may vary. Toucan Clothing LLC reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Toucan Clothing LLC also reserves the right to change the short code or phone number from which messages are sent and we will notify you if we do so.

Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Toucan Clothing LLC, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.

By enrolling in the Toucan Clothing LLC messaging program, you also agree to these messaging terms & conditions (“Messaging Terms”), our Toucan Clothing LLC Terms of Use and Toucan Clothing LLC Privacy Policy.

Cancellation

Text the keyword STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT to the telephone number, long code, or short code that sends you our initial confirmation message to cancel. After texting STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT to the telephone number, long code, or short code that sends you our initial confirmation message you will receive one additional message confirming that your request has been processed. If you change your preferences, it may take up to 48 hours for it to take effect. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, STOPALL, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that
Toucan Clothing LLC
and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Toucan Clothing LLC through any other programs you have joined until you separately unsubscribe from those programs.

Help or Support

Text the keyword HELP to the telephone number, long code, or short code that sends you our initial confirmation message to receive a text with information on how to unsubscribe.

No Warranty

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT THE MESSAGING PROGRAM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

Limitation of Liability

TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE LAW, YOU AGREE THAT IN NO EVENT SHALL EITHER OF Toucan Clothing LLC OR ANY PARTY ACTING ON BEHALF OF Toucan Clothing LLC BE LIABLE FOR: (A) ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AGGREGATE AMOUNT EXCEEDING THE GREATER OF THE AMOUNT YOU PAID TO Toucan Clothing LLC HEREUNDER OR $100.00; OR (B) ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE OR ANY OTHER DAMAGES. YOU AGREE EVEN IF Toucan Clothing LLC HAS BEEN TOLD OF POSSIBLE DAMAGE OR LOSS ARISING OR RESULTING FROM OR IN ANY WAY RELATING TO YOUR USE OF THE Toucan Clothing LLC MESSAGING PROGRAM. Toucan Clothing LLC AND ITS REPRESENTATIVES ARE NOT LIABLE FOR THE ACTS OR OMISSIONS OF THIRD PARTIES, INCLUDING BUT NOT LIMITED TO DELAYS OR NON-DELIVERY IN THE TRANSMISSION OF MESSAGES.

Indemnity

To the maximum extent allowed by applicable law, you agree to indemnify, defend and hold harmless Toucan Clothing LLC, its directors, officers, employees, servants, agents, representatives, independent contractors and affiliates from and against any and all claims, damages, liabilities, actions, causes of action, costs, expenses, including reasonable attorneys’ fees, judgments or penalties of any kind or nature arising from or in relation to the these Messaging Terms or your receipt of text messages from Toucan Clothing LLC or its service providers.

Dispute Resolution

  1. General. Any dispute or claim arising out of or in any way related to these Messaging Terms or your receipt of text messages from Toucan Clothing LLC or its service providers whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of when a dispute or claim arises will be resolved by binding arbitration. YOU UNDERSTAND AND AGREE THAT, BY AGREEING TO THESE MESSAGING TERMS, YOU AND Toucan Clothing LLC ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION AND THAT THESE MESSAGING TERMS SHALL BE SUBJECT TO AND GOVERNED BY ARBITRATION.
  2. Exceptions. Notwithstanding subsection (a) above, nothing in these Messaging Terms will be deemed to waive, preclude, or otherwise limit the right of you or Toucan Clothing LLC to: (i) bring an individual action in small claims court; (ii) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (iii) seek injunctive relief in aid of arbitration from a court of competent jurisdiction; or (iv) file suit in a court of law to address an intellectual property infringement claim.
  3. Arbitrator. Any arbitration between you and Toucan Clothing LLC will be governed by the JAMS, under the Optional Expedited Arbitration Procedures then in effect for JAMS, except as provided herein. JAMS may be contacted at www.jamsadr.com. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.
  4. No Class Actions. YOU AND Toucan Clothing LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Toucan Clothing LLC agree otherwise in a signed writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. You agree that, by agreeing to these Messaging Terms, you and Toucan Clothing LLC are each waiving the right to a trial by jury or to participate in a class action, collective action, private attorney general action, or other representative proceeding of any kind.
  5. No Class Actions. YOU AND Toucan Clothing LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and Toucan Clothing LLC agree otherwise in a signed writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.
  6. Modifications to this Arbitration Provision. Notwithstanding anything to the contrary in these Messaging Terms, if Toucan Clothing LLC makes any future change to this arbitration provision, you may reject the change by sending us written notice within 30 days of the change to Toucan Clothing LLC’s contact information provided in the “Contact Us” section below, in which case this arbitration provision, as in effect immediately prior to the changes you rejected, will continue to govern any disputes between you and Toucan Clothing LLC.
  7. Enforceability. If any provision of these Messaging Terms is found to be unenforceable, the applicable provision shall be deemed stricken and the remainder of these Messaging Terms shall remain in full force and effect.

Changes to the Messaging Terms

We reserve the right to change these Messaging Terms or cancel the messaging program at any time. By using and accepting messages from Toucan Clothing LLC after we make changes to the Messaging Terms, you are accepting the Messaging Terms with those changes. Please check these Messaging Terms regularly.

Entire Agreement/Severability

These Messaging Terms, together with any amendments and any additional agreements you may enter into with us in connection herewith, will constitute the entire agreement between you and Toucan Clothing LLC concerning the Messaging Program.

Contact

Please contact us with any inquiries or concerns at cs@toucanlaces.com or write to us at: 5221 Franconia Rd., #10571, Alexandria, VA 22310

9. CONTACT US

You may write us at 5221 Franconia Rd., #10571, Alexandria, VA 22310 or you may email us at customerservice@toucanclothingco.com